Beginning in November 2016, all travelers holding People’s Republic of China passports with 10-year U.S. B1/B2, B1 or B2 visas must enroll in the Electronic Visa Update System (EVUS) program. For more information on this program, please visit www.cbp.gov/EVUS .

Email: To reach a customer service representative via email, please write to support-china@ustraveldocs.com.

Telephone: Please contact a customer service representative using one of these telephone numbers:

Callers in Beijing: 5679-4700 | Callers outside of Beijing: 010-5679-4700

Callers in Chengdu: 6273-6100 | Callers outside of Chengdu: 028-6273-6100

Callers in Shanghai: 5191-5200 | Callers outside of Shanghai: 021-5191-5200

Caller in Guangzhou: 8390-9000 | Callers outside of Guangzhou: 020-8390-9000

Callers in Shenyang: 3166-3400 | Callers outside of Shenyang: 024-3166-3400

Callers in the United States: 703 665 1986

International callers: +1 703 665 1986

U.S. Embassy of Beijing, China

Visa interviews take place in two separate locations – please check your appointment letter to confirm the location of your interview.

• Main Embassy Building: No. 55 An Jia Lou Lu, Beijing 100600

U.S. Consulate General in Chengdu, China

4 Lingshiguan Road, Chengdu, Sichuan 610041

U.S. Consulate General in Guangzhou, China

Huaxia Road, Zhujiang New Town, (near Exit B1 of the Zhujiang New Town subway station, Line 3 and Line 5)
Tianhe District, Guangzhou. All visa applicants scheduled for interviews should use the Consular Customer Entrance on Huaxia Road.

U.S. Consulate General in Shanghai, China

1038 West Nanjing Road, Westgate Mall 8th Floor, Shanghai 200041

U.S. Consulate General in Shenyang, China

52, 14th Wei Road, Heping District, Shenyang 110003