Contact Information

Contact Us

DHS-USCIS (Main Website): https://www.uscis.gov/
Phone Number: 1-800-375-5283 or 1-800-767-1833 (TDD for the deaf or hard of hearing)
Contact Information: https://www.uscis.gov/about-us/contact-us

DHS-USCIS Guangzhou
Websites:

DHS-USCIS GZH

General Information About Guangzhou Office

Phone Number: (8620) 3814 5880
Fax Number: (8620) 3814 5883
We accept phone calls from 8:30 to 11:30 and from 1:30 to 4:30 (UTC + 8:00).
Please note: We are a small office with limited staff and resources. There may be periods even during these hours when we are unable to answer calls.
Email: CIS.Guangzhou@uscis.dhs.gov

DHS-USCIS Beijing
Websites:

Beijing CIS Office

If you reside in Hong Kong or Macau, please refer to the DHS-USCIS Bangkok Office website.

Contact DHS-Customs and Border Protection (CBP)

Please direct U.S. entry and admission questions to U.S. Customs and Border Protection (CBP) at https://help.cbp.gov.

Contact DHS-Immigration and Customs Enforcement (ICE)

Report Crimes, Suspicious Activity and Suspected Child Exploitation of Missing Children

www.ice.gov/webform/hsi-tip-form