Contact Us - Guangzhou - U.S. Embassy & Consulates in China

EVUS Inquiry

If you have an issue with an EVUS enrollment, you can contact the EVUS Call Center at +01-202-325-0180. The Call Center is available 24 hours per day, 7 days per week, but is closed on U.S. federal holidays. You may also contact the Call Center by email at evus@cbp.dhs.gov. The Call Center is available to answer questions travelers might have regarding EVUS and unsuccessful enrollments. United States Embassies and Consulates are not able to provide details about EVUS enrollments or resolve issues that cause an unsuccessful enrollment.

NIV Inquiry Form

Please note that this Inquiry Form is ONLY for the following situations:

Case status check for an Non-immigrant visa application which is undergoing administrative processing and you have already waited 30 days from the date of your interview or the submission of supplemental documents, whichever is later.
Appointment request from applicants who are applying for diplomatic visas and visas for government-sponsored programs.

For all other inquiries about the U.S. visa application process, including requests for expedited interviews in emergency cases, please visit www.ustraveldocs.com.

Please use the IV Inquiry page to ask about any K category visa, as they do not fall under the purview of the NIV Section.

The U.S. Consulate General Guangzhou Nonimmigrant Visa Section processes nonimmigrant visa cases in the timeliest manner possible. Before you submit your form below, please visit the visa application website for more details about our visa policy and procedure. Please note that submitting multiple requests about the same case will slow down the reply time to your inquiry.

Inquiries submitted using this form are typically replied to within 2-3 business days. Please note that during major Chinese holidays such as Chinese New Year and Chinese National Day the Consulate may require extra time to respond. We appreciate your patience and understanding.

CONFIDENTIALITY STATEMENT

The information is sought pursuant to 8 U.S.C. 1101-1537 (Immigration and Nationality Act of 1952, as amended). Information obtained from applicants in the nonimmigrant or immigrant visa application process is considered confidential and is to be used only for the formulation, amendment, administration, or enforcement of the immigration, nationality, and other laws of the United States, except that, in the discretion of the Secretary of State, it may be made available to a court or provided to a foreign government if the relevant requirements stated in INA Section 222(f), 8 U.S.C. § 1202(f), are satisfied.

Subject:(Required)

You may file form I-131A to apply for a travel document (boarding foil), if you are a Lawful Permanent Resident (LPR) of the United States, and if:

• You are returning from temporary international travel of less than one year and your Lawful Permanent Resident Card (also known as a Green Card or Form I-551) has been lost, stolen, destroyed or expired.
Or
• You are returning from temporary international travel of less than two years and your reentry permit (Form I-327) has been lost, stolen, destroyed, or expired.

The length of your absence from the United States will be measured from the time you departed the U.S. to the time you pay the fee for filing Form I-131A.

You may find more information and detailed instructions here.

This appointment request is only applicable for applicants who are exempted from paying visa application fees listed below.

1. Applicants for A-1, A-2, C-3, G-1, G-2, G-3, or G-4 visas
2. Applicants for A-3 or G-5 visas
3. Applicants with diplomatic passport who are applying for a nonimmigrant visa (B, F, M, J, or H visa)
4. U.S. Government employees travelling on official business. (Note: U.S. Government employees traveling on official business who do not pay the visa application fee will only be entitled to a single-entry 3-month validity visa.)
5. Applicants for J visas, participating in a Department of State, U.S. Agency for International Development (USAID), or federally-funded educational and cultural exchange program which has a program serial number beginning with G-1, G-2, G-3, or G-7 printed on DS-2019 Form.

Please upload your DS-2019 Form (For J visas) or letter/position information from employer in the U.S.

Surname, Given name (pinyin):(Required)

A Number:(Required)

Passport Number:(Required)

Applicant Date of Birth:(Required)

Email Address:(Required)

(Important: The consulate will send you the appointment confirmation by email.)

Is This Your First Email?(Required)

Yes

"If not, what is the date of your last email?"(Required)

Phone Number:

(Important: The consulate in China will contact you at this number.)

Have you paid the I-131A filing fee?

Yes

If no, please pay here now.

Is your departure date back to the U.S. within 30 days?

Yes

If no, please reschedule later.

Please note: I-131A filing service is only available on every Tuesday morning at 8:30, except American or Chinese public holidays.

(Please check the consulate’s holiday calendar for reference.)

The consulate will try to accommodate your preferred interview appointment, but your final appointment will be determined by the consulate, and it will be confirmed through an email reply.

1st Preferred Date of Interview (Tuesday only)

2nd Preferred Date of Interview (Tuesday only)

Do you have any other family members filing I-131A together with you at the same time?

Yes

If yes, please list their names and passport numbers:

Date of Interview:(Required)

1st Preferred Date of Interview(Required)

2nd Preferred Date of Interview(Required)

Preferred Time for interview(Required)

Visa Category (optional):

Message Text (optional):

Please upload these documents before submitting your appointment request:

1. Your completed form I-131A.
2. Your filing fee receipt.
3. Scanned bio-page of your passport.
4. Other supporting document(s).

(Note: Each applicant should upload a whole set of the documents above; Documents should be in PDF, DOC, DOCX formats and not exceed 2MB in size.)

Attachment:

Max. file size: 10 MB.

Attachment

Accepted file types: pdf, doc, docx, Max. file size: 2 MB.

Attachment

Accepted file types: pdf, doc, docx, Max. file size: 2 MB.

Attachment

Accepted file types: pdf, doc, docx, Max. file size: 2 MB.

Attachment

Accepted file types: pdf, doc, docx, Max. file size: 2 MB.