American Citizen Services

Welcome to the American Citizen Services (ACS) page of the U.S. Consulate in Shenyang. We consider the provision of services to American citizens in our district (Liaoning, Jilin and Heilongjiang Provinces) as one of our most important missions.

In addition to routine consular services (such as passport renewals and birth registrations), we also provide assistance to U.S. citizens in emergencies, including arrests, deaths and crisis situations.

U.S. Consulate General Shenyang’s consular section is located at the Consular SMART Center (CSC), at 185 Qingnian Avenue, Maoye Tiandi Shopping Mall, 5th Floor, Shenhe District, 110014 Shenyang (Subway: get off at Line #2 Shitushuguan Stop, take Exit B). For appointment access before 10 am, use the dedicated entrance to the right of Burger King.

ACS has provided routine services on regular basis.  Please make an appointment through our ACS online appointment system. If your matter is urgent and an appointment is unavailable, please contact the consular section at or (86)-(24)-2335-5188.

If you have an emergency such as a death, arrest or hospitalization to report, please contact ACS as soon as possible.

Please see our list of other services for our full range of services and information for Americans residing in the Shenyang consular district.

No electronic or metal items are allowed to be brought into the Consulate compound, such as knives, cigarette lighters, laptops, PDAs, cell phones and cameras, etc. Luggage and bags may not be brought into the Consulate. Food, drinks, and tobacco products are also not allowed inside the Consulate. The Consulate is unable to store any items for entering persons. Any person holding a prohibited item will be asked to return without the item.