Guangzhou Nonimmigrant Visa Unit

The U.S. Consulate General is located at 43 Hua Jiu Road, in Guangzhou’s Zhujiang New Town neighborhood. Our entrance is located on Huaxia Road near Zhujiang New Town Metro Station Exit B1. To learn more about the visa application process, pay the visa application fee online, and schedule an appointment, please visit ustraveldocs.com.

Photo Requirements

As of November 1, 2016, all foreign passport holders who apply for U.S. visas and all American citizens who apply for new U.S. passports or to renew existing U.S. passports, must remove their eyeglasses in their application photos.  We can no longer accept photographs of visa and U.S. passport applicants wearing eyeglasses, except in rare, medically-documented circumstances such as recent surgery that is documented with a signed statement from a medical professional. Applications that fail to meet these requirements will not be accepted and the applicants will be required to submit new conforming photos before their applications can be processed. For further details on photo requirements please visit: https://travel.state.gov/content/visas/en/general/photos.html

(Updated on November 4, 2016)

Electronic System for Travel Authorization (ESTA)

As of April 1, 2016, those who are able to travel to the United States via the Visa Waiver Program must have a valid electronic passport.  This rule applies even to those who possess a valid Electronic System for Travel Authorization (ESTA). Electronic passports have this symbol on their cover:

Learn more about the Visa Waiver Program and passport requirements athttps://travel.state.gov/content/visas/en/visit/visa-waiver-program.html

If you are a traveler from a VWP country and your passport does not meet these requirements, you may want to consider obtaining a new VWP-compliant passport from the passport issuing authority in your country of citizenship. Otherwise you cannot travel under VWP and you must obtain a visa in your valid passport for entry into the United States.

(Updated on November 4, 2016)

U.S. visa application services will be provided to visa applicants by our authorized partner, http://www.ustraveldocs.com/

To learn about the visa application process, pay the visa application fee online, and schedule an appointment, please visit the visa application website.

Applicants exempt from paying visa application fees

The following applicants are exempt from paying visa application fees and may request additional information about visa processing by sending an email per the instructions below.

  • Applicants for A-1, A-2, C-3, G-1, G-2, G-3, or G-4 visas
  • Applicants for A-3 or G-5 visas
  • Applicants with diplomatic passport who are applying for a nonimmigrant visa (B, F, M, J, or H visa)
  • U.S. Government employees travelling on official business. (Note: U.S. Government employees traveling on official business who do not pay the visa application fee will only be entitled to a single-entry 3-month validity visa.)
  • Applicants for J visas, participating in a Department of State, U.S. Agency for International Development (USAID), or federally-funded educational and cultural exchange program which has a program serial number beginning with G-1, G-2, G-3, or G-7 printed on Form DS-2019.

If you are applying for one of the visa categories above, please send an email with the following information to guangzhounivdoc@state.gov

  • Name
  • Visa type
  • Passport number and Passport type (Diplomatic/Official/Tourist)
  • Preferred appointment date
  • Local contact number
  • DS-160 application form confirmation number
  • Form DS-2019 (J visas) or  letter/position information from employer in the U.S.

Warning

www.ustraveldocs.com is the only company that the U.S. Consulate General authorizes to provide visa information and visa application services.  The U.S. Consulate General does not endorse or have a “special relationship” with any other individual or business that offers advice or assistance with the visa process. No one can guarantee the issuance of a visa to you. The only U.S. consular office in Guangzhou is located on Huaxia Road, Zhujiang New Town, (near Exit B1 of the Zhujiang New Town subway station, Line 3 and Line 5). All U.S. government forms are free. Beware: many visa applicants lose money or are permanently barred from the United States as a result of misleading information and fraudulent applications provided by visa consultants.

Beginning November 29, nationals of the People’s Republic of China holding 10-year visas will not be able to travel to the United States without a valid EVUS enrollment. For travelers taking more than one flight to reach the United States, the EVUS enrollment will be verified when they check-in for their first flight. Nationals of the People’s Republic of China who hold a 10-year visa and are seeking to enter the U.S. through a land or sea port of entry must also have a valid EVUS enrollment. Until November 29, travelers may continue to travel to the United States without an enrollment. For more information, please visit EVUS (Electronic Visa Update System).

Enroll now at http://www.evus.gov/

Click here for The EVUS Enrollment Brochure (PDF 497 KB)

Frequently asked questions, please see www.cbp.gov/evus.

If you have an issue with an EVUS enrollment, you can contact the EVUS Call Center at  +01-202-325-0180. The Call Center is available 24 hours per day, 7 days per week, but is closed on U.S. federal holidays. You may also contact the Call Center by email at evus@cbp.dhs.gov. The Call Center is available to answer questions travelers might have regarding EVUS and unsuccessful enrollments.   United States Embassies and Consulates are not able to provide details about EVUS enrollments or resolve issues that cause an unsuccessful enrollment.

(Updated on November 4, 2016)

Overview

You may file form I-131A to apply for a travel document (boarding foil), if you are a Lawful Permanent Resident (LPR) of the United States, and if:

  • You are returning from temporary international travel of less than one year and your Permanent Resident Card (also known as a Green Card or Form I-551) has been lost, stolen or destroyed.

OR

  • You are returning from temporary international travel of less than two years and your reentry permit (Form I-327) has been lost, stolen or destroyed.

The length of your absence from the United States will be measured from the time you departed the U.S. to the time you pay the fee for filing Form I-131A.

If you are an LPR with an expired Green Card, you may not need to file a Form I-131A. We encourage you check with your airline or vessel before filing a Form I-131A. Although regulations generally require an LPR to travel with a valid Green card, Customs and Border Protection (CBP) policy permits a transportation carrier bound for the United States to board an LPR without carrier documentation if you:

  • Are an LPR who has an expired Green Card that was issued with a 10-year validity

OR

  • Are an LPR with an expired Green Card with a two-year validity AND you also have a Form I-797, Notice of Action, Form I-751 or Form I-829 to remove the conditions on your permanent resident status. The Notice of Action extends the validity of the Green Card for a specified length of time, generally one year.

Filing Procedure and Other Instructions

Regular procedure

1. Complete form I-131A and pay the filing fee

You must file Form I-131A in person at a Consular Section at a U.S. Embassy or Consulate. Before appearing in person, you must submit the filing fee through the online payment system on the USCIS website. You may pay the fee with your credit or debit card or U.S. bank account. When you appear in person to file Form I-131A, you must bring evidence that you paid the fee, such as a copy of the payment confirmation page or a copy of the email payment receipt notice. Please note: The payment must be fully processed in our system before we can issue the travel document. Please do not schedule or appear for the appointment in our office until five days have passed since you submitted the payment. Similar to all visa application fees, payment is NOT refundable, regardless of the decision on the application.
The Form I-131A is available at the USCIS website: https://www.uscis.gov/i-131a.

2. Schedule an appointment to file Form I-131A

We do not accept filing Form I-131A via mail. All applicants are required to submit the application in person at the Consulate. Please use the Consulate’s NIV Inquiry Web-form to submit your appointment request. We will schedule an appointment for you and email you the appointment confirmation.
Please note: 1. You are required to have all the documents listed below ready before submitting your appointment request.  2. The validity of a travel document is only valid for 30 days. You should schedule an appointment within 30 days before departure.
Please choose “Request for Appointment – Travel Document for Lost/Stolen/Expired Green Card” in the Subject filed of the web-form, then fill out other fields accordingly.

3. Prepare for required documents

  • Completed Form I-131A
  • $575 filing fee payment receipt
  • Your printed appointment confirmation
  • Your original valid passport
  • One copy of your passport’s biographic page, if available
  • Copy of your latest Entry and Exit Stamp, if available
  • Evidence that you are a Lawful Permanent Resident, if available
  • A copy of your tickets, itinerary, or any other evidence indicating your most recent date of departure from the United States and the day you intend to return to the United States
  • 2 U.S. visa size photos (51mm X 51mm) taken within 30 days. Check other photo requirements here.
  • A lost/stolen report from the local police station if your Permanent Resident Card was lost/stolen
  • If you are a Lawful Permanent Resident with an expired Permanent Resident Card with two-year validity (conditional resident), you may need to present your Form I-797, Notice of Action; Form I-751 or Form I-829 for removing the conditions on your permanent resident status.

4. Submit Form I-131A in person at the Consulate on the appointment date

Bring all the above required documents to the Consulate to file your I-131A.

I-131A processing time usually takes 1 to 2 weeks, depending on the circumstances of your case and the amount of information and evidence you provide. If you are approved, you will receive your passport with a travel document either by EMS courier service or by returning to the Consulate in person for pickup at a later date. Same say service not available. If you opt for the EMS courier service, please prepare for a mailing address within mainland China in Chinese characters and a valid local telephone number before coming for your appointment. EMS service fee will be charged on delivery.

Other special instructions

Child Born Abroad to a LPR

If you are an LPR and your child is born abroad during a temporary absence from the United States, your child may enter the United States without a visa before he or she turns two years old if your child accompanies you on your first return to the United States. Customs and Border Protection (CBP)’s guidance indicates that an airline may board a child in this situation. If an airline refuses to board your child without carrier documentation, please contact the Consulate via the inquiry web-form.

If your child does not come to the United States when you, the LPR parent first return to the United States, consult the U.S. Consulate or USCIS office about the availability of an immigrant visa for your child.

Outside the U.S. for More than One Year

If you have been outside of the United States for more than one year without a reentry permit (or more than two years with a reentry permit), you will need to either seek a returning resident visa (SB-1) with the Consular Section of the U.S. Consulate or U.S. Embassy nearest to you, or consult with the USCIS office that has jurisdiction over the country in which you are traveling about an alternative travel document.

For information about maintaining your residency receiving your Green Card, see the After a Green Card is Granted page.

NIV Inquiry Form

Please note that this Inquiry Form is ONLY for case status check for an application which is undergoing administrative processing and you have already waited 30 days from the date of your interview or the submission of supplemental documents, whichever is later. For all other inquiries about the U.S. visa application process, including requests for expedited interviews in emergency cases, please visit www.ustraveldocs.com.

Please fill out NIV Inquiry Form to submit your inquiry.

Please use the IV Inquiry page to ask about any K category visa, as they do not fall under the purview of the NIV Section.

EVUS Inquiry

If you have an issue with an EVUS enrollment, you can contact the EVUS Call Center at  +01-202-325-0180. The Call Center is available 24 hours per day, 7 days per week, but is closed on U.S. federal holidays. You may also contact the Call Center by email at evus@cbp.dhs.gov. The Call Center is available to answer questions travelers might have regarding EVUS and unsuccessful enrollments.   United States Embassies and Consulates are not able to provide details about EVUS enrollments or resolve issues that cause an unsuccessful enrollment.

To Report U.S. Passport and Visa Fraud

Please e-mail guangzhoutips@state.gov.  Please note that the information provided must be verifiable.